No one is psychic so it’s nearly impossible to decipher what your customers want without asking them. Luckily there is a way to ask them and keep it stylish all at the same time. Enter 13 customer surveys tools to take your business to the next level.
Qualaroo is an app developed by Sean Ellis that allows you to set up simple unobtrusive forms on your website to ask users questions or take short polls. You can set up page level targeting and even use it to collect email addresses if you’re so inclined.
Queryz is very similar to Qualaroo in that it allows you to make forms and surveys to gauge your readers and what they prefer to see on your website. It’s important not to limit yourself to asking basic questions. If your audience finds your site important to their goals, they’ll give you a treasure trove of data you can work with.
This tool was specifically built to ask the questions that let you determine whether you’ve gotten to the perfect product market fit. Send out beautiful as well as effective surveys to your customer base and reap the words of killer market research.
Survey Monkey is one of the more popular online survey tools, the free version is nice for smaller survey pools, but you’ll need to upgrade to unlock the main features you’d expect in a survey tool. The paid plan is about $17 and allows you to export, customize, and get unlimited questions/respondents.
Typeform makes beautiful surveys. The CORE plan allows you to have unlimited answers, unlimited questions, customized themes, and export data wherever you want. It has an interesting feature that allows you to incorporate answers into your survey. For example, if someone gives you their name, you can ask subsequent questions using their name.
Client Heartbeat is a little more expensive than the other options and the basic plan only comes with 50 contacts. They make up for this with robust features. You can compare how your client satisfaction stacks up against industry benchmarks. You can also get a cool testimonial widget to show off on your site.
With Survey Gizmo you can create amazing looking surveys with the free version with unlimited questions. You’re limited to 50 respondents with the free version and export your responses to CVS. The paid version offers a few more such as customized themes and high-level encryption.
This tool comes well equipped right out the box. You can create unlimited surveys, questions and responses with the free version. You can also choose between different themes and embed the survey on your website.
What can I say, Google does it all. Google Forms is the most robust survey tool available at its price point, free. Unlimited surveys, unlimited respondents, you can add your logo, add videos and images, imbed your survey in your emails and your website. It comes with a lot of other features that I’ll let you explore on your own. BTW, it’s free.
Poll Daddy allows up to 10 questions and 100 responses every month and you can easily embed it on your website. If you want to upgrade, be prepared to pay between $200 and $900 a year. You can customize the surveys, but unfortunately, there’s no skip logic even with the paid plans.
Question Pro has a freemium business model ranging from $15-$99 month. The free package allows just a few questions that you can reuse or pull from a template library while the pro version allows for unlimited questions and respondents. It comes with all the bells and whistles you’d expect from a paid survey tool.